All services are by appointment only. Appointments can be booked 12 hours in advance. Same Day Appointments accepted. Must call 678-509-6899 to schedule. Full pre-pay amount of service is required at time of booking. Cancellation Policy We ask that you give us a 24-HOUR notice in the event that you need to cancel or reschedule your appointment. The time needed for the service(s) or Spa Packages that you schedule is reserved exclusively for you. If you need to cancel a reservation or reschedule one, we require 24 HOURS notice for individual services and 48 HOURS on packages of two or more. Please call 678-509-6899, if no one answers, please leave a message. If you do not cancel 24 HOURS prior to your appointment, you will be charged a $50 cancellation fee and allowed 1 reschedule. The policy is also for Gift Cards and Groupon purchases.No Call No Show Full payment of services is required at time of booking. All appointments must be canceled 24 hours prior to appointment date. No Call No Shows will not receive a refund; are not allowed to reschedule, and unable to book future appointments with Luxe Spa Mechele.