General Terms & Conditions and Indemnity Waiver

Cancellations and Refunds ⚠

1. You can cancel up to 24 hours before your private class and receive a full refund. Private classes require at least 24 hours cancellation notice for you to receive a full refund. If you cancel less than 24 hours before your class, you will still be charged.

2. Packages are non-refundable. If you do not use all of your classes from a package you will no longer be entitled to them once the package has expired. Packages and gift certificates generally expire after 45 days.

3. Online classes, courses and pole workshops are non-refundable. Online classes can be rescheduled up to 24 hours in advance. If you fail to reschedule less than 24 hours before your online class, your class credit is treated as used.

Late policy ⴵ

1. If you are late to a private class or shoot, I completely understand, and you are entitled to the time remaining in your session. However, you will not be entitled to a refund and running over time is entirely discretionary to the instructor. Please inform us if you are running late so that we know what time to expect you. If you do not show for a class you will still be charged the full class price.

2. If you are late to a pole course you will only be allowed in at the instructor’s discretion if you have not missed the warmup (roughly more than 10-15mins late). This is in the interest of your safety as it can be dangerous to join in if your body is not prepared for the class ahead. Please be respectful if your instructor does not let you into a class late as they will be exercising their best judgement to keep you safe.

Liability ⚖

I hereby agree to the following terms:

1. That I am voluntarily participating in a class. I recognise that involvement in pole dance, floorwork classes and photo shoots require physical exertion and have the potential to cause physical injury, I am fully aware of the risks involved.

2. Unless specifically stated in writing that I do not wish to have my photos shared I consent to the collection and use of my images by photography or video recording. I acknowledge these may be used on the Journal du Pôle website and other social media platforms such Instagram in newsletters and publications.

3. I consent to being spotted and assisted by my instructor in class or an assistant on a photoshoot, I understand that it is my responsibility to alert these people if I do not wish to receive assistance or physical contact.

4. I knowingly and voluntarily waive any claim I may have against Journal du Pôle, The Studio and it's staﬀ for injury and damages that I may sustain as a result of participation.

5. I will take accountability for alerting the teacher, photographer and assistant of any injury or impairment before class begins.

6. I must correctly follow instructions given by the teacher at all times and failure to do so may result in instruction being stopped.

7. I acknowledge that Journal du Pôle and The Studio will not be held responsible for any loss or damage of my personal belongings whilst I am in the studio.

8. I declare that I am at least 18 years of age at the date of my booking.

9. I agree to abide by the rules and regulations stated by The Studio.

10. I understand that all workshops and packages purchased via Journal du Pôle at The Studio are non-refundable.