Welcome! Thank you for booking an appointment at Moonstone Beauty Studio. We have a new address! 64 Holten St, Suite 102. Danvers, MA 01923
Online booking is not available for same-day appointments. You may call or text (978) 595 - 8338 to check for same-day appointments.
Please read the following current offers and policies:
Studio Policies
1. Cancellation and No-Shows: We require credit card details to book an appointment with us. To avoid incurring a fee of 50% of the service scheduled, you must give us 24 hours notice for all non-emergency cancellations. The same fee applies if you do not show up for your appointment. We ask that you provide current contact information so you receive appointment confirmation & reminder messages via text and email. We understand that everyone's time is valuable.
You can reschedule an appointment online up to 24 hours prior, by using the link in your Appointment Confirmation or Reminder email, sent 48 hours ahead.
2. Pre-paying: We offer the option to pre-pay for your service at the time of booking. If you must cancel your pre-paid appointment without rescheduling, you will be refunded the amount you paid less the 3.5% credit card processing fee.
3. Consent Forms: We require customers to fill out all appropriate consent forms for treatment. Please arrive 10-15 minutes prior to your scheduled appointment time to complete a confidential intake and consent form. Arriving early ensures you receive all of the time allotted for the service. Late arrivals will not receive the full extent of the service. If you do not complete and sign these forms, you will be denied service.
For guests under the age of 18, parental consent is required on the forms.
4. Fragrance-free: We kindly ask that you arrive to your appointment without applying artificial fragrances to your body. A growing number of individuals are becoming highly sensitive to perfumes and artificial fragrances. We want everyone to be comfortable in our space.
5. Illness/sickness: We work in very close contact with our customers. For our health and the health of others, please let us know ahead of your appointment if you are sick. If you do become ill less than 24 hours prior to your appointment, you can cancel without penalty.
By booking an appointment at Moonstone Beauty Studio, you are agreeing to adhere to these policies. We appreciate your understanding.
Call or text Karen at 978-595-8338 regarding any questions about online booking, or to be added to our wait list. We look forward to seeing you soon!