Thank you for choosing to book with TheeAfterGlowUK.

I’m so excited to start your skin wellness journey with you!

Please see down below for all information and policies.

Please fill out this form 24 hours BEFORE your facial appointment:

https://form.jotform.com/211557862368364

COVID-19 POLICY:

In order to keep you and myself safe, please see information and requirements in regards to protecting ourselves from COVID.

• Please come to your appointment alone.
• Upon arrival you will be asked to hand sanitise your hands.
• I will be wearing a face mask.
• All bedding is disposable and all equipment will be thoroughly cleaned and disposed of after EVERY client.
• IF you have been in contact with someone who has experienced a cold or any flu like symptoms within the last 14 days, please contact us via email at TheeAfterGlowUK@gmail.com to reschedule your appointment.
• IF you are displaying any symptoms of COVID-19, please do not attend your appointment. You will need to contact us within 24 hours to arrange a rescheduled appointment.

DEPOSITS & PREMIUM APPOINTMENTS:

• All appointments require a NON-REFUNDABLE £20 deposit. The remaining balance will be payable on the day of your facial in cash.
• Please note that your booking is not confirmed until your deposit is paid and you have received a confirmation email.
• Appointments AFTER 6PM is classified as an premium appointment , which is an additional £15.
• Appointments BEFORE 10AM is classified as an premium appointment , which is an additional £15.
• ALL Sunday appointments are classified as an premium appointment , which is an additional £20.

LATENESS & CANCELLATION POLICY:

• If you are running late to your appointment, a grace period of 10 minutes will be allowed. However, lateness over 10 minutes will be subjected to a late fee or your appointment being cancelled.

Over 10 minutes late = £10 late fee

20 minutes late = Appointment cancelled (please note deposits are NON-REFUNDABLE)

• If you are unable to attend your appointment, you are able to reschedule free of charge 24 hours prior to the date is given. Please email us at TheeAfterGlowUK@gmail.com with your full name, appointment details and the day you would like to reschedule for.
• I will not accept rescheduling after 24 hours and your appointment will be cancelled forfeiting your deposit.
• You can only reschedule your appointment ONCE, if you need to reschedule it more than ONE time, your deposit will be forfeited and you will need to book a NEW APPOINTMENT.
• If you cancel your appointment yourself, this means you are forfeiting your deposit .

LOCATION:

• We are based in NW London, Scrubs Lane.
• The full address will be emailed to you, 24 HOURS BEFORE your appointment.
• The closest train station nearby is White City Station, Wood Lane Station & Willesden Junction Station
• There is free parking.

Mobile Appointments:

• We do offer mobile facial appointments in the comfort of your own home! This is subject to availability and at a additional cost.
• Please ensure you have a substantial amount of space for your facial. We will need a substantial amount of space to place the beauty bed and manoeuvre around.
• Please allow 15 minutes set up time.
• Please ensure there is access to a sink.
• Please email at TheeAfterGlowUK@gmail.com for further information regarding mobile appointments.

Thank you so much for booking with TheeAfterGlowUK and see you soon! :)