Dr Renaldi van Rensburg
To all new patients
Online consultations as well as face-to-face sessions with be treated with strict hygiene protocols, including the wearing of face masks.
Please note that you cannot book an appointment on behalf of another person, as the client themselves needs to complete the online consent forms themselves to consent to therapy.
It is important for your own healthcare that you honor the appointments made with this practice. If you do not cancel your appointment at least 24 working hours in advance, or do not arrive for your appointment, you will be charged for the missed consultation. The reason for this is that we would be reserving a space for you, which could have been offered to another person who needed to visit the practice. Cancellations and re-scheduling can easily be managed via the online scheduler or the Acuity App.
Once you have scheduled your appointment, please register for an account. The intake forms will then automatically populate when you log in and schedule follow up appointments.
You can also scan the QR code provided after booking your first appointment to download the Acuity App to your phone to manage all of your appointments.
The initial consultation is to ensure I get a greater understanding of who you are and how your disease is influencing your life. I aim to cure the cause of the disease and not to treat the symptoms individually or in an isolated manner.
Follow up consultation
This consultation will follow after the initial consultation to discuss the progress and current treatment plan. If you find that you have a new presenting complaint that has not been discussed in the initial consultation you are welcome to book another initial consultation due to time constraint.
Collection of Medication
Please note we require 24 hours notice in advance before you will be able to collect your medication. Please keep this in mind when making your booking.
A payment link will be sent along with your invoice via email and your medication will be prepared as soon as proof of payment has been received.
Further costs of R120.00-180.00 will be charged if your parcel should be delivered via courier. The price may vary due to your location.
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