Care Centre Appointments
Welcome to our online booking to make an appointment to visit a care centre resident. We have set up a managed booking system to reduce risk involved in visiting to ensure the safety and comfort of residents, visitors and team members and maintain our villages and care centres as safe havens.
At the moment resident visits are available in 30-minute slots with no more than 2 visitors per resident at a time and visits take place in the residents room. We ask that children under 12 years can visit however this will need to be facilitated outside or in an open space. They will need to wear a mask. Please contact the village to let us know if you are bring a child(ren).
Our visiting hours are between 10.00 am and 7.00 pm Monday to Friday and 10.00 am and 5:00 pm at weekends.
We ask that you complete a Covid-19 declaration upon arrival to Reception which includes a temperature check and some questions to assist us with risk assessment and contact tracing purposes only. Please scan the QR code using the NZ Covid Tracer App.
If you have not had a Covid-19 vaccination, are not comfortable disclosing this, or are unable to wear a mask we will organise an alternative area for your visit outside of the care centre. This is for risk management purposes only.
Our visiting schedule aims to offer the maximum flexibility for family and friends to visit, however if you have any concerns or requests, please contact Kiri Te Kanawa and speak to one of our friendly team.