Cancellation Policy:

To reschedule or cancel your appointment, please notify us at least 48 hours in advance. If you need to cancel or reschedule with less than 48 hours notice, a fee equivalent to 25% of your scheduled service will be charged to the card you provided on file. For cancellations made with less than 24 hours' notice or no-shows, a fee equivalent to 50% of your scheduled service will be charged to the card you provided on file.

Cancellations with less than 48 hours' notice must be made via phone call/voicemail and/or text message.

If you are more than 5-10 minutes late, please contact us right away and we will do our best to accommodate you. However, your service may be shortened.

When booking any service with KOPRIVA, you agree to these terms.

Package Policy:

Packages are non-transferable and non-refundable. You agree to these terms when purchasing and scheduling your treatments.

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