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Clients have the flexibility to cancel their bookings free of charge within 48 hours of the scheduled booking date and time. If a cancellation occurs beyond the 48-hour period, the client will be subject to a cancellation fee amounting to 50% of the booking cost.
Additionally, we understand that unforeseen circumstances may arise, and clients may need to reschedule their appointments. Clients are permitted to reschedule their bookings free of charge within 24 hours of making the initial reservation. However, if a rescheduling request is made beyond the initial 24-hour period, the client will be subject to a cancellation fee of 50% of the booking cost.
We kindly request that clients provide sufficient notice for any cancellations or rescheduling requests to minimize inconvenience and allow us to offer the appointment to other clients. We value our clients' understanding and cooperation regarding our cancellation policy.
MOST COLOUR SERVICES REQUIRE A CONSULTATION PRIOR TO SCHEDULING AN APPOINTMENT. COLOUR SERVICES THAT DO NOT REQUIRE A CONSULTATION CAN BE BOOKED UNDER THE "COLOUR" TAB, SERVICES THAT DO REQUIRE A CONSULTATION IS UNDER THE "COLOUR CONSULTATIONS" TAB.
IF YOU REQUIRE A COLOUR SERVICE CHOOSE THE COLOUR CONSULTATION OPTION AND PICK YOUR DESIRED COLOUR SERVICE CONSULTATION. EACH CONSULTATION IS APPROXIMATELY 15 MINUTES LONG. YOU MAY REQUEST A FACETIME CONSULTATION VIA EMAIL: NOELLE@CURLYLIFE.CA.
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