Brownsugar Beauty

Deposit & Cancellation Policy

“Your appointment time is valuable to us. We want to make sure that you receive the best service possible during your scheduled appointment.

To help us do this, please notify our front desk within 24 hours of your appointment if you need to cancel or adjust the time. We’ll be happy to help you reschedule.

Because each appointment time is reserved for a valued client, we ask that you let us know as soon as possible if you’re running late or can’t make it. Failure to give at least 24 hours notice will result in being charged full price for your appointment.

No-shows will also be charged the full amount and may be required to make a deposit when booking a future appointment.

We understand unexpected situations may happen. Therefore, we allow 15 minutes grace period for emergency situations. Please understand that if you are repeatedly late, we will charge 50% of the service fee and require that you rebook your appointment for a later date.”