By Checking this box, you agree to the terms below:

1. Gift Cards

1.1. Validity: Gift cards are valid for 12 months from the date of purchase.
1.2. Redemption: Gift cards can be redeemed for any Zenara Massage service. They are not redeemable for cash.
1.3. Transferability: Gift cards are transferable and can be given to others as a gift.
1.4. Loss or Theft: Zenara Massage is not responsible for lost, stolen, or unauthorized use of gift cards.
1.5. Refunds: Gift cards are non-refundable and cannot be exchanged for cash or credit.

2. Packages

2.1. Validity: Packages must be used within 6 months from the date of purchase.
2.2. Booking: Package sessions must be booked in advance and are subject to availability.
2.3. Cancellation: Clients must provide at least 24 hours’ notice to cancel or reschedule a session. Failure to do so may result in rescheduling fees.
2.4. Transferability: Packages are non-transferable and can only be used by the purchaser or the person specified at the time of purchase.
2.5. Refunds: Packages are non-refundable once purchased. However, in the event of a medical condition preventing the use of the package, a partial refund may be considered at the discretion of Zenara Massage, with appropriate medical documentation.

3. Subscriptions

3.1. Commitment: Subscriptions require no commitment. See 3.4 Cancellation for more details.
3.2. Billing: Subscription fees are billed monthly in advance. Payment must be made by credit card or another accepted payment method.
3.3. Renewal: Subscriptions automatically renew on a monthly basis unless canceled by the client at least 7 days before the next billing date.
3.4. Cancellation: Clients can cancel their subscription anytime, but must notify Zenara Massage before 7 days’ of the next billing date. No refunds can be provided on any subscriptions. If a cancellation occurs, any unused sessions expire after 360 days from the cancellation date.
3.5. Booking: Subscription sessions must be booked in advance and are subject to availability. Unused sessions rollover to the next month.
3.6. Transferability: Subscriptions are non-transferable and can only be used by the subscriber.
3.7. Changes: Zenara Massage reserves the right to modify subscription plans, services, and pricing with 30 days’ notice to subscribers.

4. General Terms

4.1. Liability: Zenara Massage is not responsible for any loss, damage, or injury sustained by clients in connection with the use of gift cards, packages, or subscriptions.
4.2. Privacy: Zenara Massage respects client privacy and will handle personal information in accordance with our Privacy Policy.
4.3. Changes to Terms: Zenara Massage reserves the right to amend these terms and conditions at any time. Clients will be notified of any significant changes.
4.4. Acceptance of Terms: By purchasing a gift card, package, or subscription, clients agree to these terms and conditions.

For any questions or further information, please contact Zenara Massage at zenaramassagelv@gmail.com.