Booking: Clients must provide personal information and a deposit to secure an appointment.
Cancellation Policy: 24 hours before the appointment to cancel or reschedule without incurring a fee. Late cancellations or no-shows may result in a charge.
Late Arrival: Clients who arrive late may have their appointment shortened or rescheduled, and may still be charged for the full service.

Pricing: Clients will be informed of the prices for specific services before they are performed.
Payments: Credit card, Debit card, Cash.
Tips: Clients may be informed that tips are at their discretion and not included in the service charge.

Consultations: Clients may be required to fill out a health questionnaire regarding allergies, skin sensitivities, or other medical conditions that could affect the service (e.g., skin reactions, medication use).
Skin Tests: For certain treatments, such as hair color, clients may be asked to do a patch test to check for allergic reactions.
Hygiene: The salon reserves the right to refuse service if a client is unwell, has contagious conditions, or does not comply with hygiene standards.

Results: Salons may provide a disclaimer that the final results of services (e.g., color, cuts, facials) may vary depending on individual hair or skin types.
Adjustments: If clients are dissatisfied with the outcome, please let us know within 3 days of your service.

Liability: Aura - House of Aesthetics is not responsible for lost or damaged personal items such as bags, clothing, or electronics.
Conduct: Clients are expected to behave respectfully and follow salon guidelines. Abusive behavior may result in the termination of services.

Acknowledgment of Risks: Clients are required to sign a form acknowledging the risks associated with certain treatments.
Aftercare Instructions: Clients are provided with aftercare instructions for specific services.

Usage: Gift cards or vouchers must be used within 365 days of purchase.
Promotions: Discounts or promotional deals may be subject to certain conditions, such as specific service eligibility or a limited period of time.

Right to Refuse: The salon reserves the right to refuse service if a client does not follow policies, if there's a risk to health, or if the client’s expectations are deemed unrealistic.

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